Recently in information management discussions there has been a lot of talk about the measurement of In recent years the accuracy of information has become increasingly important to business success, thus creating a prominent focus on data quality. So with the growing emphasis on Quality, businesses are looking to all employees to play a part in the Data Quality process. However, in order for employees to play a key role in the data quality process one needs to develop employees by investing in training to allow them to play an effective role in Data Quality Management.
Employees are normally trained in ‘how to do the job’. However, they are typically not trained in the effect of their job on the Data / Information they create, modify, and use on a daily basis. Employees need to see the bigger picture when it comes to Data Quality; they need to understand how the data is being used and how a business is impacted if the data is not used correctly or if the data used is inaccurate.
Employees are generally not aware of:
The downstream effects of how they create the data;
Regulatory / Compliance requirements;
Data protection requirements;
The risks of inappropriate handling of information.
In short they are not aware of what Data Quality means and why it is important to successful business operations. We are all too familiar with the phrase “Data is an asset”. What does this actually mean? For one thing data as a business asset entails, for example, a single holistic view of their customers which helps organisations improve their interactions with their customers. One can therefore leverage the value of this data to better understand customers, hence improving the way an organisation interacts with their customers and in turn also improving customer experience overall.
Well let’s go back to basics. Employees need to be upskilled and trained within the Data Quality realm and understand why data should be treated as a business asset. Training is key to equip employees to play a part in end to end Data Quality Management.
All employees should understand:
Importance of data and information to their job and the organisations as a whole;
Issues, risks and impact of poor data quality;
What are the best practices for data quality?
How does one address and resolve data quality issues?
Where does one start? A well rounded training program for various employee roles on Data Quality Management is essential in helping to create the change in organisational culture to welcome, understand and embrace the importance of data quality.
Info.BluePrint, specialists in Information Management solutions, offers a range of courses that addresses these points and which will allow business users to get a better understanding of Data Quality and strive to towards achieving it. For a detailed breakdown of our range of courses, please visit Info.BluePrint Training
By Bryn Davies, CEO, InfoBluePrint. Johannesburg, 1 Sept 2017
The Importance of Data Quality Training
Recently in information management discussions there has been a lot of talk about the measurement of In recent years the accuracy of information has become increasingly important to business success, thus creating a prominent focus on data quality. So with the growing emphasis on Quality, businesses are looking to all employees to play a part in the Data Quality process. However, in order for employees to play a key role in the data quality process one needs to develop employees by investing in training to allow them to play an effective role in Data Quality Management.
Employees are normally trained in ‘how to do the job’. However, they are typically not trained in the effect of their job on the Data / Information they create, modify, and use on a daily basis. Employees need to see the bigger picture when it comes to Data Quality; they need to understand how the data is being used and how a business is impacted if the data is not used correctly or if the data used is inaccurate.
Employees are generally not aware of:
In short they are not aware of what Data Quality means and why it is important to successful business operations. We are all too familiar with the phrase “Data is an asset”. What does this actually mean? For one thing data as a business asset entails, for example, a single holistic view of their customers which helps organisations improve their interactions with their customers. One can therefore leverage the value of this data to better understand customers, hence improving the way an organisation interacts with their customers and in turn also improving customer experience overall.
Well let’s go back to basics. Employees need to be upskilled and trained within the Data Quality realm and understand why data should be treated as a business asset. Training is key to equip employees to play a part in end to end Data Quality Management.
All employees should understand:
Where does one start? A well rounded training program for various employee roles on Data Quality Management is essential in helping to create the change in organisational culture to welcome, understand and embrace the importance of data quality.
Info.BluePrint, specialists in Information Management solutions, offers a range of courses that addresses these points and which will allow business users to get a better understanding of Data Quality and strive to towards achieving it. For a detailed breakdown of our range of courses, please visit Info.BluePrint Training
By Bryn Davies, CEO, InfoBluePrint.
Johannesburg, 1 Sept 2017
Please get in touch for more information, Email us info@infobluebrint.co.za
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